Welcome to the world of travel, where adventure awaits at every turn. As you embark on new journeys in 2023, ensuring you have a comprehensive travel insurance plan that offers you the coverage and peace of mind you need is important. Enter MSIG Travel Insurance – the perfect partner for your travels.
With a range of plans tailored to your unique needs, MSIG offers comprehensive travel assistance, including coverage for travel cancellations, medical expenses, personal accidents, and more.
Whether you’re planning a trip to Thailand or Indonesia, MSIG has covered you with its travel inconvenience benefits, including flight and baggage delay coverage. Additionally, MSIG offers an annual plan for frequent travelers, ensuring you’re protected on every trip you take throughout the year.
With MSIG Insurance, you can rest assured that you’re in good hands. Its reputation as a leading insurance product provider in Asia speaks for itself. Don’t let unforeseen circumstances ruin your travels. Invest in an MSIG Travel Insurance plan, and let us take care of the rest.
Table of Contents
What is MSIG travel insurance?
MSIG travel insurance is a type of coverage that offers protection for travelers who are planning to visit their destination or Singapore. The insurance policy offers coverage for a range of risks that travelers might face, including medical expenses, lost or stolen luggage, flight cancellations, and more.
There are different levels of coverage under the MSIG travel insurance, which include the Travel Easy Standard, Elite, and Premier packages.
If you are planning for a single trip, it is important to note that the insurance policy must be purchased at least 3 days before the trip or earlier. It is worth noting that MSIG offers discounts on single trip and annual travel insurance plans, which can help you save some money on the insurance purchase.
If you are traveling with a companion, there are certain conditions that you and your travel companion must meet if the policy is purchased within 30 days before the start of the trip. Additionally, MSIG assists with a 24-hour hotline that can help you in the case of an emergency.
The policy includes sections such as section 21, which covers travel cancellation. If you need to cancel your trip due to an unforeseen circumstance, you can pay a claim under this policy section []. It is important to remember that changes in your planned destination or travel arrangements may lead to a claim, and you should notify MSIG as soon as possible.
MSIG travel insurance also offers an annual travel plan covering multiple trips throughout the year. The policy is valid for a year, and you can choose from different levels of coverage based on your needs.
MSIG Travel Insurance offers a range of coverage options for travelers, including coverage for trip cancellation and postponement. It’s important to note that certain conditions must be met to be eligible for these benefits.
However, MSIG will pay claims under travel cancellation and postponement, provided you and your travel companion meet these conditions. These conditions may include sudden and unexpected illness or injury, death, natural disasters, or other unforeseen events that prevent you from traveling as planned.
It’s important to read the policy documents carefully to understand the specific requirements and exclusions for trip cancellation and postponement coverage. If you need to file a claim, MSIG offers a straightforward claims process and a 24-hour worldwide travel assistance hotline to provide support and guidance.
To apply for MSIG travel insurance, you can submit an application through their website or contact their customer service team for assistance. It is important to note that the insurance is bought at least a few days before the policy purchase to be eligible for coverage. Additionally, MSIG will only pay claims under the travel cancellation section of the policy if you meet the conditions specified in the policy.
What does MSIG travel insurance cover?| MSIG Travel Insurance plans
MSIG travel insurance offers a wide range of coverage for individuals traveling overseas. The policy comes in three levels: Travel Easy Standard plan, Travel Easy Elite, and Travel Easy Premier.
Each level of coverage provides comprehensive protection, including protection for medical expenses incurred in Singapore or overseas, travel disruption, and additional travel and accommodation expenses.
MSIG travel insurance covers a broad range of benefits, including loss or damage to baggage and personal possessions, personal accident cover, medical expenses incurred due to accidental injuries or onset of sickness, follow-up medical treatment after your trip, and coverage for pre-existing medical conditions.
The policy also covers travel companions who meet certain conditions, such as if they are immediate family members or traveling with the policyholder on the same itinerary. Moreover, MSIG travel insurance includes emergency medical evacuation up to a maximum limit of S$1 million, and pre-existing medical conditions cover travelers with pre-existing medical conditions.
In addition, MSIG travel insurance covers travel transportation available for every situation, including flight delays, stolen travel documents, and overseas medical emergencies. The policy also covers additional travel and accommodation expenses incurred due to unforeseen travel disruptions, such as natural disasters or airline strikes.
Finally, regarding the COVID-19 pandemic, MSIG travel insurance automatically covers COVID-19-related medical expenses.
MSIG travel insurance has enhanced its Travel Easy policy to include COVID-19 coverage at no additional premium. This coverage applies to both single trip and annual multi-trip policies and provides coverage for up to S$200,000 for COVID-19-related medical expenses, including hospitalization and medical evacuation, among others. The policy also covers COVID-19-related trip cancellations or curtailment, subject to policy terms and conditions.
Suppose you tested positive by a doctor or government-approved personnel within the first 90 days of the trip overseas and are required to undergo quarantine. In that case, we will pay a daily allowance under Overseas Quarantine Daily Benefit of COVID-19 Cover for every 24 hours of quarantine at a government-approved hotel or COVID-19 medical facility, up to 14 days to defray the cost of your quarantine.
It’s important to note that different countries may have different requirements for COVID-19 insurance coverage.
For example, travelers to St. Maarten must purchase COVID-19 insurance from the St. Maarten government, which provides coverage of up to $50,000 in medical expenses. In Singapore, travelers must have travel insurance with a minimum coverage of S$30,000 for COVID-19-related medical treatment and hospitalization costs before entering the country.
MSIG does not cover if there are changes in travel advisory or restrictions, travel arrangements, or COVID-19 prevention measures issued by any government or authority relating to the epidemic or pandemic at your planned destination or Singapore.
TravelEasy Standard Plan
TravelEasy Standard Plan is one of the three policy options offered by MSIG to protect travelers against unexpected events when they are abroad. This plan is suitable for those who are looking for basic travel insurance coverage at an affordable price.
While it covers most travel inconveniences, including travel delays, baggage loss, and medical expenses due to accidental injuries or sickness, it does not cover certain sub-categories of benefits, such as Adventurous Activities/Golfer’s Cover. The maximum benefit limit for baggage delay is SGD 600, with SGD 150 provided for every six hours of delay.
One of the key advantages of the MSIG TravelEasy Standard Plan is that it automatically includes coverage for COVID-19 for both Single Trips and Annual Plans. However, reading the policy document carefully is essential to understand the coverage and exclusions. Overall, TravelEasy Standard Plan is a good option for budget-conscious travelers who want basic coverage for their travel inconveniences.
TravelEasy Elite Plan
TravelEasy Elite Plan is one of the three levels of coverage offered by MSIG’s TravelEasy travel insurance package.
This plan provides comprehensive coverage for worldwide travel, including emergency medical evacuation and repatriation, travel cancellation and postponement, and loss or damage to baggage and personal possessions. With this plan, travelers are also covered for up to S$1,200,000 in personal accident coverage, which includes accidental death and permanent disability.
For travelers returning to Singapore, the TravelEasy Elite Plan provides coverage for overseas medical expenses incurred due to accidental injuries or the onset of sickness. The plan also includes follow-up medical treatment after the trip and COVID-19 travel insurance coverage. The coverage for COVID-19 includes up to S$65,000 in medical expenses for adults below 70 years old and up to S$20,000 for adults 70 years old and above.
Purchasing MSIG TravelEasy travel insurance before embarking on a trip is recommended to ensure adequate coverage. While the listed prices of MSIG travel insurance plans may seem high initially, promotions are often available to keep the prices competitive. As of June 2022, customers can get a 45% discount off single trip MSIG travel insurance plans and 20% off annual travel insurance plans.
TravelEasy Premier Plan
The TravelEasy Premier Plan by MSIG offers comprehensive coverage for travelers seeking protection to have a plan for single trip . The plan includes coverage for medical expenses up to $1,000,000, which includes coverage for COVID-19-related expenses. The Premier Plan also offers up to $15,000 for trip cancellation coverage.
Additionally, the plan includes up to $15,000 in protection for loss or damage to baggage or personal possessions. It’s worth noting that there are sub-limits for different age groups in terms of COVID-19 medical expenses overseas, with up to S$200,000 coverage if you purchase the Premier plan.
If there are changes to your travel plans, the TravelEasy Premier Plan also includes coverage for trip curtailment and trip interruption. It’s important to purchase your travel insurance policy before your trip, as the period of insurance coverage starts from the day after the policy is purchased and ends upon the completion of the trip.
TravelEasy Pre-Ex Benefit
TravelEasy Pre-Ex is a travel insurance policy offered by MSIG Insurance that covers pre-existing medical conditions. This policy has over 50 benefits, including coverage for claims unrelated to pre-existing conditions, such as injuries or illnesses sustained during the trip. Benefit 52 covers claims arising from a pre-existing medical condition requiring hospitalization when you are overseas.
The policy also offers comprehensive travel benefits for claims unrelated to pre-existing medical conditions such as baggage delay, loss of travel documents, personal money, and personal accident cover.
TravelEasy Pre-Ex has no upper age limit, so whether you are 70 or 80, you can get travel insurance coverage with this policy. The coverage for overseas medical expenses related to pre-existing conditions is capped at S$75,000, S$100,000, and S$150,000 for Standard, Elite, and Premier plans, respectively. If you plan to travel with pre-existing conditions, TravelEasy Pre-Ex is a good option.
What are other benefits under travel insurance by MSIG for Travel Inconvenience?
MSIG Travel Insurance Traveleasy offers comprehensive coverage with over 50 benefits. Apart from covering medical expenses, lost luggage, and flight cancellations, MSIG also offers additional benefits subject to the policy across all travel, including changes in a travel advisory, Travel cancellation, and travel postponement, provided you and your travel companions are not traveling against the advice of a medical practitioner or government advisory.
You purchased your policy before the advisory was issued. MSIG provides coverage for additional administrative and travel expenses incurred due to the cancellation, delay, or rescheduling of your flight, including expenses incurred to book onward travel transportation available for the next flight in case of a missed travel connection.
Provided that the travel insurance is bought before the warning issued by the Singapore government, MSIG also offers coverage for administrative and travel expenses incurred due to cancellation or postponement of the trip, such as visa fees and accommodation deposits.
MSIG Travel Easy also provides up to $1,200,000 in personal accident cover, which includes accidental death and permanent disability. MSIG offers three levels of coverage with varying benefits and claims payouts: Standard, Elite, and Premier.
MSIG travel insurance also offers promotions to keep their prices competitive, like the current 45% discount off single trip MSIG travel insurance plans and 20% off annual travel insurance plans (ends 30 June 2022). MSIG is a part of MS&AD Insurance Group, a leading insurer in Asia with a presence in over 46 countries worldwide.
It is important to note that coverage is subject to the terms and conditions of the travel policy and should be purchased through a reputable insurance broker.
Travel insurance by MSIG offers coverage for unforeseen events that may disrupt your travel plans. If public transport delays occur due to circumstances such as strikes, riots, civil commotion, poor weather conditions, natural disasters, breakdown of public transport, or airport closures, the policy will pay for any additional administrative and travel expenses incurred to book alternative transport to the same destination.
In addition, the policy also provides coverage for other potential risks such as medical expenses incurred overseas due to pregnancy-related illnesses, replacing a traveler in case of serious injury, illness, death, or that of their family member or travel companion, and more.
Moreover, while the coverage limit for emergency evacuation is slightly low in the Standard plan, the overall coverage offered is adequate. The premium for a 7-day trip to South Korea starts from S$64, and for a 14-day trip to Germany, the premium starts from S$159.50 under the Standard plan.
It is important to note that the policy’s prices are subject to promotions and discounts, such as a 45% discount off single trip MSIG travel insurance plans and 20% off annual travel insurance plans (ends 30 June 2022).
Overall, MSIG’s travel insurance policy is a comprehensive solution to protect your travel plans from unforeseen disruptions.
Why MSIG Travel Insurance?
MSIG covers the insolvency of licensed travel agencies registered with the Singapore Tourism Board (including NATAS-registered travel agencies).MSIG Travel Insurance is a great option for travelers looking for peace of mind during their journeys. One of the main benefits of MSIG travel insurance is its worldwide coverage, which includes medical and travel assistance services available 24/7.
MSIG offers several plan types, including Travel Easy Standard, Elite, and Premier, each providing varying levels of coverage for trip cancellation, lost or damaged baggage, and medical expenses incurred during the trip. The Travel Easy Pre-Ex plan also covers pre-existing medical conditions up to $200,000 in medical evacuation and repatriation expenses.
MSIG Travel Insurance also offers protection in the event of insolvency of licensed travel agencies, allowing for reimbursement of additional travel and accommodation expenses. Furthermore, MSIG has a strong presence in Southeast Asia, with dedicated offices in Thailand and Vietnam, making it a convenient option for travelers in these regions.
MSIG Travel Insurance is a reliable option for travelers seeking comprehensive coverage, worldwide protection, and assistance services. Its range of plan types, additional coverage options, and regional presence makes it a top choice for travelers looking for peace of mind.
How to buy MSIG Insurance?
To purchase MSIG Travel Insurance, residents of Singapore can apply for the policy online through the MSIG website or the company’s authorized agents. Those residing in Singapore on a work permit or long-term visit pass may also apply for travel insurance coverage. It is important to note that different plans have different coverage limits and requirements.
When purchasing MSIG Travel Insurance, customers must provide details about their trip, such as travel dates, destinations, and the number of travelers. The policy covers changes to travel arrangements, such as delays caused by natural disasters, public transport breakdowns, or airport closures.
How much do I have to pay for travel insurance offered by MSIG?
The cost of MSIG travel insurance varies depending on the duration of your trip and the coverage you choose. Based on the information provided by MoneySmart.sg, a 7-day trip to Australia will cost between $74 to $143 in premiums with MSIG Travel Insurance.
Meanwhile, a comparison made by AsiaOne revealed that the payout for overseas medical fees due to Covid-19 is $65,000, which falls short of other policies offering $100,000 and upwards in claims.
It’s worth noting that the coverage and premiums may differ based on the policy and region. For instance, MSIG Hong Kong refunds single and annual trip plans provided the customer gives them seven days written notice before embarking on the journey.
On the other hand, MSIG Malaysia offers TravelRight Plus Insurance, which provides coverage for travel cancellations, flight delays, stolen travel documents, overseas medical expenses, and follow-up medical treatment.
Their maximum limit for any single article, pair, or set of articles is HK$2,000, while the maximum limit for all sports equipment, valuables, cameras, camcorders, and audio/video equipment is HK$5,000.
To determine the specific cost of MSIG travel insurance, it is best to check their website and review the policy wording, coverage, terms, conditions, and exclusions that apply to your region and type of policy.
MSIG Traveleasy travel insurance promotions
MSIG Travel Insurance offers a range of promotions and discounts on its insurance plans, including single trip and annual travel insurance plans. Currently, customers can avail of a 45% discount on single trip MSIG travel insurance plans and a 20% discount on annual travel insurance plans, which ends on June 30, 2022.
MSIG Travel Insurance provides destination-specific insurance policies for customers planning trips to various parts of the world. The policies offer medical coverage and emergency medical evacuation tailored to that region. For customers traveling to Asia, the policies provide coverage for medical emergencies and evacuation.
MSIG’s travel insurance plans to cover additional administrative and travel expenses incurred to book alternative transport to the same destination if there are delays to public transport due to strikes, riots, civil commotion, poor weather conditions, natural disasters, breakdown of public transport, or closure of the airport.
Customers can use promo codes to avail of discounts on MSIG Travel Insurance plans. CouponAnnie has five active savings regarding MSIG Insurance, including one promo code, four deals, and no free delivery savings. Customers can get up to a 75% discount on the plans.
MSIG Travel Insurance regularly updates its website with attractive promotions and discounts on its plans. Customers can enjoy 40% off the single trip plan and 20% off the annual plan. Check back regularly for the latest offers.
How do I make a claim for MSIG travel insurance?
If you need to make a claim for MSIG travel insurance, the process is easy and straightforward.
Here are the steps you need to follow:
- If applicable, prepare all necessary documents before contacting MSIG directly or through your credit card provider. This may include your policy details, proof of travel, medical reports, receipts, and other relevant documents.
- Notify MSIG of your claim as soon as possible. You can do this by calling their hotline at +65 6323 8288 if you are overseas or +65 6827 7660 if you are in Singapore. You should provide the policyholder’s name and ID/FIN number or policy number when seeking assistance.
- Provide all necessary information and documentation to support your claim. This may include proof of your travel itinerary, expenses, and the reason for your claim. Claims must be made within 7 days before the policy start date for travel cancellation. The claim must be made due to unforeseen circumstances such as sudden travel advisory or restrictions at the planned destination or in Singapore.
- Wait for the processing of your claim. MSIG aims to provide a smooth claims experience for their clients, and they will keep you updated on the progress of your claim. You can log into your account or contact customer service for updates.
It is important to note that MSIG will pay claims under travel cancellation if the reason for cancellation is due to unforeseen circumstances beyond your control, such as sudden travel advisory or restrictions at the planned destination or in Singapore. Claims must be made within 7 days before the policy start date.
Additionally, suppose you need to pay a claim under section 15 of the policy, which covers travel cancellation. In that case, you need to apply by MSIG insurance within 30 days of the occurrence of the event that caused the claim.
Overall, MSIG has a simple and efficient claims process for their travel insurance policies, and they are committed to providing their clients with the best possible experience.
Compare MSIG Traveleasy with other travel insurance providers
Several reputable travel insurance providers offer comprehensive coverage and competitive rates.
Some of the top travel insurance providers include:
- Allianz Global Assistance
- AXA Assistance USA
- AIG Travel Guard
- World Nomads
- Seven Corners
- Generali Global Assistance
MSIG Travel Insurance is a popular travel insurance provider that offers coverage for various risks and events that may occur while traveling. To compare MSIG Travel Insurance with other travel insurance providers, we can take a look at some of the popular options available in the market.
One such provider is Allianz Global Assistance, which offers various individual and family coverage plans. The plans cover medical expenses, trip cancellation, interruption, and emergency medical transportation. Another popular provider is Travel Guard by AIG, which offers similar coverage for medical expenses, trip cancellation, interruption, and baggage loss or delay.
Singlife Travel Insurance is another provider that offers high maximum payouts for personal accident cover, similar to MSIG TravelEasy . Meanwhile, USI Affinity Travel Insurance Services provides coverage for trip cancellation, emergency medical expenses, and accidental death and dismemberment.
When comparing MSIG Travel Insurance with these providers, it is important to consider the specific coverage needs and budget. MSIG Travel Insurance stands out for offering coverage for pre-existing conditions and automatically including COVID-19 coverage. MSIG TravelEasy also offers three coverage tiers, allowing travelers to choose the most suitable option based on their needs and budget.
Overall, MSIG Travel Insurance is a solid option for travelers looking for comprehensive coverage, including coverage for pre-existing conditions and COVID-19 and the ability to choose from different levels of coverage. It is essential to compare the specific coverage and pricing of different providers before deciding.
How do I contact MSIG travel insurance for further information?
If you need further information regarding MSIG Travel Insurance, there are a few ways to contact them. You can visit their official website and fill out their online contact form with your query, and they will get back to you via email or phone call as soon as possible.
Additionally, you can contact MSIG’s customer service hotline at +65 6827 7660 (operational between 8:45 am to 5:30 pm, from Mondays to Fridays, except public holidays) for general or claims inquiries.
If you require emergency assistance while onboard, please call MSIG’s 24-hour Worldwide Travel Assistance Hotline at +65 6323 8288. The hotline is available for all MSIG policyholders who require emergency assistance while traveling abroad. It is important to note that the hotline is only available for emergency assistance and non-emergency.
Still, urgent requests should be made through phone claims at MSIG’s customer service hotline at +65 6827 7660 during business hours, from 8:45 am to 5:30 pm, Monday to Friday, except for public holidays.
For general or claims inquiries, contact MSIG’s customer service hotline at +65 6827 7660 during business hours. The hotline can help you with any queries about policy coverage, claim procedures, and other general inquiries. When seeking assistance, it is important to have the policyholder’s name and ID/FIN number or policy number on hand.
Alternatively, you can visit MSIG’s website to learn more about their travel insurance products and coverage options. You can also submit an online inquiry to contact their customer service team through the website. MSIG also has a strong social media presence, and you can contact them through their Facebook, Instagram, or Twitter accounts for further information and assistance.
Moreover, if you prefer to communicate with MSIG Travel Insurance via social media, you can contact them on their Facebook page or Twitter handle. They are quite active on social media and usually respond to customer inquiries within a reasonable time frame.
Renewal of MSIG travel insurance
MSIG offers a convenient way for customers to renew their travel insurance policies through its “Take it Easy” system, which is available on its website . This system allows customers to renew their policies online quickly and easily without the need for any paperwork or manual intervention.
To renew MSIG travel insurance using the “Take it Easy” system, customers need to log in to their account on the MSIG website and select the “Renewal” option under the “My Policies” section. They will then be prompted to enter their policy number and other required details to proceed with the renewal process. Once the payment is processed, customers will receive their renewed policy documents via email.
However, if the policy has expired or is company-registered, customers cannot use the “Take it Easy” system for renewal. Instead, they must fill out a form to request a manual quotation. The form requires customers to provide their personal details and policy information, after which they will receive a quotation via email. Customers can then proceed with the renewal process as instructed in the email.
MSIG Travel App
MSIG’s Travel App provides an easy and convenient way for users to manage their travel insurance policies on the go. Users can file claims, view claims status, and request emergency assistance directly from their smartphones. The app also supports MSIG Motor, Home, and Medical Insurance policies.
Additionally, MSIG’s TravelEasy travel insurance policy offers three levels of coverage (Standard, Elite, and Premier) with varying coverage and claim payouts. The policy protects travelers against unexpected events like medical emergencies, lost luggage, and trip cancellations.
Users who purchase TravelEasy plans through MoneySmart can also enjoy up to 40% off all plans and be eligible for a Lucky Draw to win up to S$55,000. Overall, MSIG’s Travel App and TravelEasy policy provide comprehensive coverage and convenient services for travelers seeking peace of mind during their trips.
Frequently Asked Questions
Can I purchase MSIG travel insurance for multiple trips at once?
Yes. A single MSIG policy can cover multiple visits, so don’t worry! Each journey is unique, so the coverage options and associated costs will vary accordingly.
Does MSIG travel insurance cover trip cancellation due to political unrest or natural disasters?
Yes. Cancellation of your vacation due to things like war or a natural disaster is covered by MSIG travel insurance.
Can I purchase MSIG travel insurance for a single trip or commit to an annual policy?
Yes. Whether you plan to take one trip or ten, MSIG has you covered. If you travel frequently, you can purchase an annual policy from the company.
Does MSIG travel insurance cover lost or stolen personal items?
A: Yes. MSIG’s travel insurance covers theft and loss of personal belongings as optional.
Will my MSIG travel insurance policy cover me if I cancel my trip due to a family emergency?
Yes, trip cancellation due to unforeseen occurrences like a family emergency is covered by MSIG’s travel insurance.
Will my MSIG travel insurance policy cover me if I cancel my trip due to my job?
This is conditional upon the policy terms and the grounds for cancellation. It is recommended that you review the policy’s terms and conditions to determine whether or not cancellations due to employment are covered.
Will my MSIG travel insurance policy cover me if I get sick or injured while traveling?
Yes. An MSIG travel insurance policy often covers medical costs incurred due to a sickness or injury while traveling.
Will MSIG travel insurance cover me if I change my travel plans due to COVID-19?
Coverage alternatives for disruptions due to COVID-19 are available through MSIG’s travel insurance policies. Depending on the policy you select, the coverage details may vary.
If there are changes to the travel advisory during my travel, can I claim under Section 21 (Shortening the trip) or Section 22 (Travel disruption)?
If there are changes to the travel advisory during your trip, you may be able to claim under Section 21 or Section 22 of your MSIG travel insurance policy. Section 21 typically covers situations where you need to shorten your trip due to unforeseen events beyond your control, while Section 22 covers expenses incurred due to travel delays or cancellations.
However, it is important to note that your policy’s specific terms and conditions will determine whether you are eligible for a claim. For example, some policies may require that you have purchased your policy and made your travel arrangements before a certain date (e.g., 7 days before the policy start date) to be eligible for a claim under these sections.
Additionally, if you are planning to travel to a destination with known travel advisories or restrictions, it is important to review your policy carefully to understand any exclusions or limitations related to those restrictions. You should also check with your travel provider and stay up-to-date with any changes to travel advisories or restrictions that may impact your trip.
Can a person aged 70 years and above buy travel insurance for a single trip or an annual travel plan?
The availability of travel insurance for individuals aged 70 and above may vary depending on the insurance provider and the plan selected. However, MSIG Travel Insurance does offer coverage for individuals up to the age of 99 years old, provided that they meet the eligibility criteria. It’s important to note that individuals in this age range may face higher premiums and more limited coverage options due to their age and potential health risks. It’s recommended to compare the available plans and read the policy documents carefully to ensure that the desired coverage is included and any restrictions or exclusions are understood.
Am I covered for medical expenses if I tested positive for COVID-19 within 72 hours of returning to Singapore?
MSIG travel insurance covers medical expenses if you tested positive for COVID-19 within 72 hours of returning to Singapore, as long as you purchased a travel insurance plan that includes COVID-19 coverage.
Does MSIG’s travel insurance provide coverage if the travel agency goes bankrupt?
MSIG Travel Insurance does not provide coverage if the travel agency goes bankrupt. However, depending on the policy’s terms and conditions, the policy may provide coverage if the airline or hotel goes bankrupt. It is essential to carefully read and understand the policy’s coverage and exclusions before purchasing it.
Does TravelEasy provide cover for cruise travel?
According to the MSIG website, their TravelEasy plan covers cruise travel under its worldwide plan. However, the coverage may vary depending on the plan option chosen and the policy terms and conditions. Reviewing the policy document or contacting MSIG directly to understand the coverage details and limitations for cruise travel under the TravelEasy plan is recommended.
How can I obtain an unencrypted (non-password protected) TravelEasy ePolicy for submission to the authorities of the country I am traveling to?
To obtain an unencrypted (non-password protected) TravelEasy ePolicy for submission to the authorities of the country you are traveling to, you can contact MSIG’s customer service hotline or email them to request a copy. Alternatively, you can log in to your TravelEasy account, go to the “Policy Details” page, and select the option to download the unencrypted ePolicy. It’s important to note that some countries may require a hard copy of the policy, so it’s best to check the specific requirements of your destination country.
If I decide not to proceed with my trip, can I recover the premium paid for my TravelEasy policy?
Generally, TravelEasy policies come with a free-look period during which you can cancel your policy and receive a full refund of the premium paid, provided you haven’t made any claims, and your trip hasn’t commenced. However, if you decide to cancel your policy after the free-look period, you may not be entitled to a refund. It’s important to carefully read the policy terms and conditions to understand the cancellation and refund policy.
If I did not seek medical treatment for an injury or illness during my overseas travel, can l recover medical expenses incurred in Singapore after my return to Singapore?
No, you cannot recover medical expenses incurred in Singapore after returning from overseas travel if you did not seek medical treatment for an injury or illness during your trip. Travel insurance typically covers medical expenses incurred during the trip, not after the trip.
What Countries Are Covered Under MSIG TravelEasy Travel Insurance?
MSIG TravelEasy travel insurance offers coverage for both domestic and international travel. The countries covered by MSIG TravelEasy travel insurance are divided into two areas, namely Area A and Area B, and the premiums for coverage depend on the area in which you are traveling.
Area A includes Brunei, Cambodia, Indonesia, Laos, East and West Malaysia, Myanmar, Philippines, Thailand, and Vietnam.
Area B includes Australia, China (excluding Inner Mongolia and Tibet), Hong Kong, India, Japan, Korea, Macau, New Zealand, Sri Lanka, and Taiwan.
In conclusion, MSIG Travel Insurance offers comprehensive coverage and flexibility for travelers abroad. With over 50 benefits, including coverage for trip cancellations, medical expenses, and lost or damaged baggage, MSIG’s TravelEasy plans cater to different levels of coverage needs and budgets.
Additionally, their flagship travel insurance plan automatically includes COVID-19 coverage, providing peace of mind for travelers during these uncertain times.
MSIG’s TravelEasy Pre-Ex plans also cater to travelers with pre-existing medical conditions, providing coverage for injury or illness sustained during the trip and emergency medical evacuation. The absence of an age limit for coverage makes it an ideal option for senior travelers.
The company’s commitment to customer service is evident through its user-friendly online platform, which allows easy comparison of plans and purchasing. Additionally, they have a dedicated claims team available 24/7 to ensure a hassle-free claims process.
While the price of MSIG’s travel insurance plans may vary depending on the destination country, the coverage benefits and customer service quality make it a popular choice among travelers. MSIG Travel Insurance provides a comprehensive and reliable option for travelers seeking peace of mind and protection during their trips abroad.
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